List All Tickets
AutomatR.Zendesk.Activities.ListAllTickets
The "List All Tickets" activity in AutomatR is part of the Zendesk activities package, providing the capability to retrieve a list of all tickets in Zendesk for the logged-in account. This activity is useful for accessing information about recent tickets in Zendesk.
Properties
| Name | Description |
|---|---|
| Misc | |
| Display Name | Provides a customizable name for the activity displayed in the workflow. The display name enhances clarity and organization within the automation project. String variables containing the desired display name. |
| Optional | |
| Delay | Enter the wait time in seconds (Example: 5 seconds i.e., 5) to start the activity. |
| Output | |
| Result | The list of recent tickets. This field accepts only Tickets[]. |
How to use:
- Drag and drop the "List All Tickets" activity onto the workflow.
- Optionally, configure the delay.
- Execute the workflow to retrieve a list of all tickets from Zendesk.
Example:
Consider an example where the "List All Tickets" activity is used to retrieve a list of all recent tickets from Zendesk:
List All Tickets:
Delay: 0
Result: recentTickets
In this example, the activity retrieves the list of recent tickets from Zendesk, and the result is stored in the variable "recentTickets" for further processing in the workflow.